Candice - The records I received from the VA included some from his wounds and illnesses in the actual war as well as a large detailed account of his treatment by the VA. NPRC sent some medical records to the VA before the fire BUT they did not keep track of which they sent. The service may be different now but when I asked by phone of the VA(I am next of kin. I don't know if that matters)by using my husband's VA # I received those records in a short time. Service # should also work. My husband's VA file was located by use of the last 4 #s of his SOcial Security # so that should also work.
If I were you I would ask for them in every place you think they might be. Be as explicit as you can. Maybe some place will find them. Mary