Forget Message #5821. Go to < http://www.nara.gov/regional/mprawr.htmlhttp://www.nara.gov/regional/mprawr.html >, click on the link, "Standard Form (SF 180), Request Pertaining to Military Records". This will take you to the next page, from which you can download the form, obverse and reverse.
The SF-180 was developed a few years ago to collect data to reconstruct files destroyed in the 1973 fire. The form isn't mandatory but an increasing number of employees at the Center regard it so and routinely return requests they feel aren't "properly" submitted (like the IRS Form 1040, another example of "creeping socialism", as it were).
Once again, you need only provide his name, date of birth and military service number - also not required but will assist in locating what records they have. There are secondary sources from which they can determine the decorations and awards to which he is entitled. It'll probably be a while but contact me when you receive his "Official Statement of Service". I can help you avoid the wait.