Steve - Call 1-800-827-1000. That is the phone # for all states. Have the man's VA # (one that was assigned him when in treatment) or his Service # or Social Security # handy. I recieved my husband's VA records in three months.
I do not know the rules for living persons or for people not next of kin but they should tell you with that phone call. Yes- It might mean lots of waiting but it worked for me. Mary