Judy - thanks very much and sorry for the delay in replying. I have contacted the authorities in Bermuda who have assured me they have all the information I need. However, in order to obtain it they want me to photocopy my credit card back and front and send an identifying photograph as well.If that's not a recipe for identity theft I don't know what is! Consequently, I have reached a dead end which, short of a visit to Bermuda, doesn't look as if it will be resolved in the near future. If you have any suggestions as to how I can get around this problem I would be delighted to hear them. I am more than happy to pay in any reasonable, 21st century manner.