Just spent 15 minutes researching your posting history. You have posted your query in several places and have been given lots of information not shown in this thread - including repeats of stuff we found here! You responded in one of those threads - but not here. Argghhhh.
Please people - everybody - when you post in multiple forums - please end your query by asking people to consolidate their replies in ONE forum. That way every helper can see what every other helper found - and not waste our time!
Don't feel too bad Mark - yes you could have realized the problem, but a newcomer usually would not. Genforum should STRUCTURE their website differently.
GenForum ENCOURAGES participants to post in more than one forum. When I post, at least, GenForum suggests that I make multiple posts. (I suppose you all get the same messages.)
At the same time, Genforum does NOT suggest that posters cross reference their posts, or take any action to coordinate responses!Genforum does NOT explain to newcomers that by posting in more than one forum they will inevitably end up with volunteers who "re-do" the same tasks.
Volunteer helpers are looking for a chance to do some good - how deflating to find that one's efforts were pointless.
Yes, as a volunteer helper, I can avoid the pitfall of producing information that's already been found and posted: I can research the poster's posting history. However, that effort can easily take JUST AS MUCH TIME as researching the query!!!!!!!!!
Anybody else think Genforum should change this overly cumbersome and misleading set up? Wonder if I'll get any responses to that question - but kudos to anyone who steps forward to discuss.
Or perhaps this issue is being discussed elsewhere - but if so, I don't know where.
Below is a link to a helpful website that explores the above issue: