Well, replies from Laraine Hake are usually virtually instant! However, the reason for delay is probably because information is not available. You will no doubt have checked out the Gedcom family tree on the Alabaster website. For anyone who does not have a suitable program to view it, a free program, GenoProFree,can also be downloaded. Broadband is not necessary to download these files, as file sizes are reasonable! I have passed your message on to Laraine Hake. All good wishes, Ray.