Built-in Program Help
Family Tree Maker has its own built-in help program, a great resource for finding answers to your questions. Learn more about program help.

Internet Message Boards
The Family Tree Maker Forums host a helpful and knowledgeable user community. Post your question to the message boards.

E-mail Discussion List
Share program tips with fellow Family Tree Maker users by joining the discussion list.

Search for Answers or Ask our Technical Experts
Get FREE assistance 24 hours a day by searching our knowledge base or asking a question - either way, you can look for answers here.

Telephone Support
Telephone support is available by calling 1-800-326-8733. Representatives are available from 9:00 AM to 7:00 PM Eastern Time, Monday - Friday. These hours do not include holidays, and are subject to change. Occasionally, the Genealogy.com Technical Support call center may not be available during these published hours, either due to circumstances beyond our control (such as power failures or technical difficulties) or to conduct training seminars with the Technical Support staff.

Upgrade Information
Get the most from your Family Tree Maker program. We've added some great features, so please take a moment to find out more about the current version.

Additional Conditions for our Technical Support Policy apply. Learn more here.