Family Home Page Troubleshooting
To create and edit a user home page at Genealogy.com, you must:
The information below will help you with these steps.
How to Sign Up As a Genealogy.com User
This is different than registering your Family Tree Maker software. Even if you have already registered your Family Tree Maker software, you must sign up with FamilyTreeMaker.com so we can assign you a user number. This unique user number ensures that you are the only one that can create and modify your home page.
Verifying Your FamilyTreeMaker.com User Identity
If you own Family Tree Maker version 3.4 or later and you have signed up as a FamilyTreeMaker.com user, we need to verify your FamilyTreeMaker.com user identity. We will ask you for your FamilyTreeMaker.com user name and password. If you don't know what they are, we can e-mail them to you at the e-mail address you used when you signed up as a FamilyTreeMaker.com user.
You may also find this information helpful:
Technical support is available online.
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