Re: family tree finder report
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I am sorry you are having such a difficult time. The instructions are about as clear as they can be. Not mine, but the Knowledge Base article.
Please understand that IF the CTRL+ALT+SHFT+LeftArrow command is successful, it will say at the End of the Process that NO Log file was created or necessary.
Please redo the CTRL+ALT+SHFT+LeftArrow. Watch for that last message.