Re: Stuck Behind Firewall ???? on Web Search

Chuck,

MicroSoft Internet Explorer (MSIE) is a Browser and Family Tree Maker uses some of the software within that Browser to use the Online / Web Search features. The AOL "browser" does not always work.

Do you have a blue "E" Icon on our Desktop or Windows Tool Bar? or when you click on Start, it may be there as well.

If not, MSIE is on the Family Tree Maker installation CD. MSIE needs to be installed on your PC.

I am guessing, that since you used the Web Search before, that it is on your PC. I am further guessing that this problem started when you started to use AOL.

Please let us know. If my guesses are close, this can be resolved.

Russ