Re: Stuck Behind Firewall ???? on Web Search
"Internet Explorer" is the program that you were using. The Acer.Com was where the program would go, or the web site it would go to, when you Open the Program. What you now have said, is that if will Open and go to msn.co.uk.
Now, back to Family Tree Maker. What happens, exactly, when you click on Help, Online Help Center.
Don't guess, just let us know what is on the screen when you do this.