Re: Stuck Behind Firewall ???? on Web Search
I think I suggested this before, but after re-reading some of this thread, I must suggest again.
Please open Family Tree Maker. Click on Help, select Online Help Center. On the left side of that page, you'll see a link to the Knowledge Base Website. Click on that link. In the Question or Keyword box type +firewall (include the + sign) and click Search.
The first two articles should help you.
If they don't, please provide details about what you did, according to the Article and what you saw that was not as expected.