Re: Family File saved wrong
Please explain "I then changed the backup file to SandyGE~.FBC. That seems to be OK." What was the filename BEFORE you Renamed it?
How can you tell "it seems to be OK"? The only way to determine IF a FBC file is OK, is to do a File, Restore from back up.
Did you Read those articles I suggested that you read?
To resolve the Error message:
Please run this Utility from any Individual's Family Page:
Please go to this website:
Enter 1396 into the "Keyword Search" box and read that Knowledge Base Article. It should help you with this Error Message, and describe how to use the LOG file
Again, the FBK file is NOT, and I repeat NOT Back Up. It is a COPY of the FTW file.
Let's get these issues resolved before we move the files.